Privacy Policy

1. INTRODUCTION AND CONSENT

Oraichain Labs Inc. (together with its affiliates and subsidiaries, "Oraichain Labs US"; with use of the words "Our", "Us", or "We" referring to Oraichain Labs US) provides this privacy policy ("Privacy Policy") because we know that you care about how your information is collected, used, shared and retained. This Privacy Policy applies to information collected when you access our website located at https://www.orai.us (the "Site"), and purchase and/or use our services ("Services").

For purposes of this Privacy Policy, the term "personal information" refers to all information that can be used to contact or identify you, including, but not limited to, a first and last name, personal profile, a home or other physical address, a telephone number and an email address or other contact information, whether at work or at home.

This Privacy Policy describes the types of personal information we may collect from you or that you may provide when you visit the Site and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By using this Site, you consent to the terms of our Privacy Policy, our terms of use found at ("Terms of Use"), incorporated herein by reference, and our processing of personal information for the purposes given below. Capitalized terms not defined in this Privacy Policy have the meanings ascribed to them in the Terms of Use. If you do not agree to our Privacy Policy or Terms of Use, please do not use our Site. We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time. (See "Changes to Our Privacy Policy" below.)

2. CHILDREN UNDER THE AGE OF 18

This Site is offered and available to users who are 18 years of age or older. By using this Site, you represent and warrant that you are of such age. If you are not, please do not use or access the Site.

3. PERSONAL INFORMATION WE COLLECT ABOUT YOU; HOW WE COLLECT AND USE IT

We collect the following categories of personal information. If you contract with us to purchase our Services (our "Customers"), you authorize us to collect, process, and transfer the same types of information of your customers but you will be responsible for providing notification to your customers who are end users of the Services and obtaining all consents required under applicable laws and regulations. For these purposes, "End User" means a customer of one of our Customers who or which is an end user of our Service.

Contact Information: This is information collected on our Site from visitors and Customers seeking to obtain information or support, purchase our Services, receive our newsletters or access our blog. Contact information is obtained when you visit the Site or when you complete browser forms or online forms, and includes first name, last name, e-mail address, name of the organization, telephone number, and country ("Contact Information"). This Contact Information is used by our sales, support, and product teams to contact our Site visitors and Customers, as appropriate, for the purpose of providing the requested information, support, Services, newsletters, or other news, materials, or updates regarding our Services.

Information on End Users: A Customer of ours may (a) direct us to collect personal information regarding its End Users, strictly limited to IP addresses and email addresses, (b) maintain its End User information confidential in accordance with its own internal policies or (c) utilize the functionality afforded by our Services to collect limited private information from its End Users and maintain it solely within the Customer's environment. We use End User information to operate, maintain and improve our Services.

Other:
  • When You Visit Our Site or Use Our Services. We may automatically collect your IP address or other unique identifiers ("Device Identifier") for the computer, mobile phone, tablet, or other devices (“Device”) you use to access our Site. A Device Identifier is a number that is assigned to your Device when you access a website or its servers, and our computers identify your Device by its Device Identifier. We and our third-party service providers may use a Device Identifier to, among other things, administer the Site; help diagnose problems with our servers; analyze trends; and track users’ web page movements over time.

    In addition, we automatically gather and store certain information about your visit from your browser or Device, such as your browser type, operating system type, length of time on the Site, and how you got to the Site. We may collect this information through the use of server log files and other methods.

  • Cookies and Other Tracking Technologies. We collect certain information through tracking technologies used on the Site such as cookies (data files placed on your Device when it is used to visit the Site), mobile analytics software, and pixel tags (transparent graphic images, sometimes called web beacons or tracking beacons, placed on a web page or in an email, which indicates that a page or email has been viewed, and which may tell your browser to get content from another server). We do this to analyze trends, track user movement around the Site, gather demographic information, and to generally collect information that we may find insightful or helpful. We, or our third-party service providers, may place cookies or similar files on your Device for security purposes, and to facilitate Site navigation. We may use social media platform cookies to improve our users’ experience.

    Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. However, please be aware that some features of the Site may not function properly or may be slower if you refuse cookies. If you block or delete cookies, not all tracking that we have described in this Privacy Policy will stop.

  • Analytics. We may use one or more third-party analytics services (such as Google Analytics) to evaluate your use of the Site and the Services, and compile reports on activity (based on their collection of IP addresses, Internet service provider, browser type, operating system, and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, what sections of the Site you visit, number of links clicked while on the Site, search terms and other similar usage data), and analyze performance metrics. These third parties use cookies and other technologies to help analyze and provide us with the data. By accessing and using the Site and/or the Services, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. For more information on these third parties, including how to opt out of certain data collection, please visit their websites directly. If you wish to do so, you may contact us at contact@orai.us to obtain a list of the URLs of those third-party service providers we use at any given time. Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Site and/or the Services.
  • Other Uses. We may also use personal information collected from you for other purposes including:
  • - Providing services through the Site, authenticating your access to the Services, and providing analytics services;
Responding to your inquiries, questions, and requests;

    - Communicating with you about your activities on the Site and, at our discretion, changes to any Oraichain Labs US policy or notice;

    - Operating, improving, and maintaining the Site and the Services; Managing our business, including performing accounting, auditing, and other internal functions;

    - Evaluating and improving our services, conducting research and performing analyses, learning more about our users and Customers, and enhancing the Customer experience, including to better optimize and target our marketing;

    - Complying with applicable laws and regulatory requirements, or as requested by government or regulatory authorities;

    - Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;

    - Protecting and defending the rights or property of Oraichain Labs US;

    - For purposes disclosed at the time you provide your personal information;

    - Depending on the context, relying on one or more of the following legal bases when processing your personal information: fulfilling a contract with you or taking steps prior to entering into a contract; for our legitimate interests after considering and balancing any potential impact on you and your rights under applicable data protection laws; addressing our legal obligations and with your consent.

4. SHARING INFORMATION

We may also share your personal information as disclosed at the time you provide your information, as set forth in this Privacy policy, and in the following circumstances:

Third-Party Service Providers: We may share your personal information with third parties that perform functions on our behalf, such as service providers and vendors that host or operate our Site, analyze data, store data on our behalf, or for other data processing. We maintain an updated list of sub-processors, which is available to Customers upon request. The types of companies that may receive personal information and their functions are those providing: customer service and marketing assistance; business, sales, and traffic analyses and analytics; and support for our Site's functionality, payment processing, and other features offered through our Site and Services. All such third parties function as our agents, performing services at our instruction and on our behalf pursuant to contracts that require they provide at least the same level of privacy protection as is required by this Privacy Policy and implemented by Oraichain Labs US.

Our Affiliates: We may share your personal information with our affiliates primarily for business and operational purposes.

Business Transfers: Your information may be sold or transferred as part of a merger, acquisition, reorganization, bankruptcy, or sale of assets in which Oraichain Labs US or its affiliates are involved. All such transfers shall be subject to our commitments with respect to the privacy and confidentiality of such personal information as set forth in this Privacy Policy.

Legal Disclosure: We may transfer and disclose your personal information to third parties to comply with a legal obligation; when we believe in good faith that the law or a governmental authority requires it; to address fraud, security, or technical issues; to respond to an emergency; or otherwise to protect our rights or property or security of third parties, visitors to our Site or the public.

5.LINKS TO OTHER SITES

Our Site may contain links to other websites. Other sites may also reference or link to our Site. We are not responsible for the privacy practices or the content of such other websites.

6. NOTICE TO NON-U.S. RESIDENTS

Our servers are located in the United States and outside of the United States. If you are located outside of the United States, please be aware that any information provided to us, including personal information, will be transferred from your country of origin to the United States or other jurisdictions. Except in the case of data transfers under the EU-US Privacy Shield, your decision to provide such data to us, or allow us to collect such data through our Site or the Services, constitutes your consent to this data transfer.

7. CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

You may choose whether or not to provide personal information to Oraichain Labs US. The notices we will provide where Oraichain Labs US collects personal information on the Site should help you to make this choice. If you choose not to provide the personal information we request, you can still visit most of the Site, but you may be unable to access certain options, offers, and services that involve our interaction with you.
At any time, you may choose not to receive informational, marketing, or promotional communications from us by (i) selecting the unsubscribe link in the communication that we send you or (ii) contacting us at contact@orai.us. Please note that even if you opt out of receiving the foregoing emails, we may still send you a response when you contact us for other reasons related to your use of the Site or platform.

8. CORRECTING YOUR INFORMATION

To the extent that you do provide us with personal information, Oraichain Labs US wishes to maintain accurate personal information. You may check your profile and add information, delete information or correct any incorrect information.

9. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. All our employees and data processors that have access to, and are associated with the processing of, your personal information are obliged to respect the confidentiality of your information.
The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

10. Retention of Personal Information

We will retain your Personal Information for such periods of time required or permitted by law or subject to our retention policies as may be in place from time to time but only for as long as it serves the purpose(s) for which it was initially collected. However, we may continue processing your personal information for longer periods, but only for the time and to the extent such processing reasonably serves the purposes of archiving in the public interest, journalism, literature and art, scientific or historical research and statistical analysis, and subject always to the protection of this Privacy Policy. After such time periods have expired, we may either delete your personal information or retain it in a form such that it does not identify you personally.

11. Changes to Our Privacy Policy

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. At our discretion, we may change this Privacy Policy from time to time and will post any changes on the Site as soon as they go into effect. By continuing to visit or use the Site or the Services, or by continuing to provide personal information to us after these changes are made, you acknowledge and agree to the revised version of this Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Statement or wish to inform us of a privacy issue, please feel free to contact us at contact@orai.us.